FAQ — Frequently Asked Questions | Belluxa.fr

1. How to become a Customer?

Do you want to discover and order Chogan products without getting involved in a networker activity? You just need to register for free as a Chogan Customer. Registration is open to anyone at least 18 years old.

🌟 Once registered, you benefit from direct contact with your Belluxa.fr advisor, who will help you choose the products suited to your needs and keep you informed of new products and promotions — via authorized contact methods, of course 😊

2. How to register as a Customer?

It's quick and easy! Click the button below and follow these steps:

1. Select your country;
2. Choose the user type: Customer;
3. Fill out the form with your information;
4. Accept the General Terms and Conditions and the Privacy Policy.

⚠️ Important: you have 30 days to validate your registration via the activation link received by email. After this period, the registration will be canceled.

Once registered, you can immediately start shopping and access the entire Chogan catalog!

3. What are the advantages for the Customer?

As a Chogan Customer, you benefit from:

• ✅ Free registration and no commitment;
• 📖 Access to the entire Chogan catalog without obligation to purchase a kit;
• 🎁 Exclusive promotions and offers reserved for customers;
• 📞 Personalized support from your Belluxa.fr advisor;
• 🔔 Early information on Made in Italy new products.

Can I pay directly on Belluxa.fr?

No. Belluxa.fr is an official Chogan showcase website. Payment and delivery are handled directly by Chogan Group SpA. All transactions take place on the official Chogan website. Accepted payments: Visa, Mastercard, Klarna 3x interest-free, Google Pay, Apple Pay.

How to get a free Chogan catalog?

Contact us on WhatsApp at +33 7 52 98 93 37 or by email at contact@belluxa.fr. We will send you the complete catalog for free.

Can I place an order via WhatsApp?

Yes! Contact us directly on WhatsApp at +33 7 52 98 93 37 for any product advice or order assistance. Our team will guide you step by step.

Do you deliver to France and Europe?

Yes! Chogan delivers to metropolitan 🇫🇷 France, throughout 🇪🇺 Europe, and internationally. Delivery times vary from 2 to 25 working days depending on the destination.

What are the delivery fees?

Fees depend on the country and chosen carrier. Consult our detailed delivery fees page for all rates by country.

How long does delivery take?

In metropolitan France: 3 working days. In Europe: 3 to 10 days depending on the country. Consult our delivery page for full details.

What is the quality of Chogan perfumes?

Chogan perfumes (Olfazeta & Mψtologik range) contain 30% essence — a premium Eau de Parfum concentration, formulated in Italy according to high perfumery standards.

Are Chogan products certified?

Yes. All Chogan products are certified and comply with European standards. Consult our Certificates & Information page for more details.

How to become a Chogan consultant?

Do you want to develop a business with Chogan and earn complementary income? Register directly via our official link. You benefit from a starter kit, training, and personalized support from our team.

What are the advantages of consultant status?

As a Chogan consultant, you benefit from:

• 💰 Sales commissions;
• 💸 Exclusive discounts on all products;
• 📖 Access to the complete catalog;
• 🚀 Priority access to Made in Italy new products.